FAQ's for Broadcast and Industrial Users

Custom Fit Earpieces

Custom-fit earpieces are the preferred option for professional users giving superior audio performance and comfort as well as excluding ambient noise sources. All Sensorcom in-ear products can be made up as custom fit; all we need is and impression of your ear(s) which is a simple process. See the Audiology section of this page.

What is the best material for Walkman moulds: hard acrylic or soft silicon (Squidgys)?

This is nothing more than personal preference. In terms of what we sell most of it has to be the Soft Silicon. We use a very special grade which in non-sticky and very smooth to touch and extremely comfortable.

Do I have to have units custom fitted?

To gain the maximum occlusion we highly recommend this. Having custom fitted earpieces is a considerably more comfortable and they will exclude over 20dB of ambient noise resulting in lower listening levels.

How much ambient noise will custom fits units exclude?

Assume 20dB but this will vary slightly with different models

What is a Generic Earpiece?

We call it a one-size-fits-most as a general rule and we offer a low-cost soft silicon pair designed with a profile that does a superb job of holding buds into ears! If the unit is to be used on a daily basis we highly recommend that a custom unit is used as the benefits are considerable. Generic units are good for spares, or for use with occasional users. They exclude only about 6dB of ambient noise at best.

Where do I get impressions taken?

Take a look at the Audiology section within this web site. It will tell you all you need to know.

Are there any solutions if I have a hearing loss?

We have helped many individuals who have suffered hearing loss, usually through years of exposure to high sound levels. We can certainly help balance you up and get you communicating again.

Will the earpieces damage my ears?

Physically no, but if you have the audio level from the receiver you are using too high then this can happen as it can with any type of headphone. With custom fitted units shielding you from external noise there is really no need to listen to communications at a high levels.

Why should I choose Sensorcom products?

Sensorcom have been making ear driver type products for a long time and are very familiar with the needs of professionals to have accessory products for effective communication. Sensorcom also supply other hardware manufacturers are we think that we are well qualified to pontificate on the subject.

Will I be able to hear ambient noise?

You will certainly hear some of the low frequencies, but the high frequencies will be well attenuated. If it is desirable to have a controlled bleed of ambient noise, this we can do by introducing a vent port sized proportionally to how much of the ambient noise you want to hear. Through our distribution of ALPINE products we can also introduce passive non-linear filters that level out noise peaks. Take a look at the ALPINE page to see more about these products.

What if there are any other questions or uncertainties?

Call or E-mail us on +44 (0)870 901 6070. E-mail: info@sensorcom.com

Where can I get Sensorcom products?

From us or check out our dealers and distributor links on the web site

Where can I get impressions taken of my ears?

Take a look at the Audiology section of this WEB site

Will the impression taking hurt?

No you will just experience absolute silence for about 10 minutes while the impression material cures. Enjoy the experience!